Effective Date: 18/02/2025

MADetailing NZ ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services or interact with us.

1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, phone number, email address, and physical address.

• Vehicle Information: Make, model, registration number, and condition.

• Payment Information: Billing details (collected through secure third-party payment processors).

• Communication Data: Messages, inquiries, and feedback you provide.

• Usage Data: How you interact with our website, social media pages, and services.

2. How We Use Your Information

We use your personal information to:

• Provide and improve our detailing services.

• Communicate with you about bookings, promotions, and updates.

• Process payments and manage invoices.

• Enhance customer experience and satisfaction.

• Comply with legal and regulatory requirements.

3. How We Protect Your Information

We implement security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet is 100% secure, and we encourage you to take precautions when sharing personal information online.

4. Sharing Your Information

We do not sell or trade your personal information. We may share your data with:

• Service Providers: Third-party vendors who assist with payments, scheduling, or marketing.

• Legal Authorities: If required by law or to protect our rights.

• Business Transfers: In the event of a merger, acquisition, or sale of assets.

5. Your Rights and Choices

You have the right to:

• Access, update, or correct your personal information.

• Opt out of marketing communications at any time.

• Request deletion of your data where applicable.

6. Cookies and Tracking Technologies

Our website may use cookies and analytics to improve functionality and understand visitor behavior. You can manage cookie settings in your browser.

7. Third-Party Links

Our website or social media may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the revised effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

MADetailingNZ
Email: mills@madetailing.co.nz

Phone: 027 2100 474
Location: Christchurch, New Zealand